Vikas- Dublin, CA Home Buyer

I got Justin’s reference from Zillow and did not have any prior reference for him. I was looking at a house in Tri Valley & used Zillow to connect me to an agent.
Justin discussed my requirement on what type of location in the Tri-Valley I was looking for, number of rooms, budget etc. During discussion with him, he provided perspective on Tri-Valley location. He was born and brought in this area and had good knowledge of the area. He helped me in narrowing down the location I should go for.
We looked for houses for few weeks and he was on top of arranging appointments for open house and taking care of necessary formalities due to COVID-19. Always on time and there in time with mask, sanitizer etc.
When I narrowed down to the house I preferred, he worked on preparing offer and coming up with a competitive price. And he was right as my offer was expected, I might have gone for higher price because I liked the house. Based upon his research and knowledge, he suggested the right buying price (other agent might have gone for higher price for their own good, knowing I was interested).
Throughout the process of escrow to close, he was in constant touch with my lender, sellers agents, getting documents needed for closure and keeping me informed. I didn’t have to do anything.
His help did not end when house was closed, there were some problem in AC after I moved in. And he was always there to help and in constant touch with HVAC and home warranty company, making sure my transition was smooth.
He also provided a reference for movers and house inspection, they all were good and I was happy with their service.

— Vikas